LaDonna J. Hatton, Chief Legal Counsel, Massachusetts State Police
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A few weeks ago, as I was walking out of our monthly command staff meeting, I checked the voicemail messages on my personal cell phone. I had a message from someone at the Department of Correction. For a second, I forgot that it was my personal phone, and I was thinking that it was a State Police-related matter; it would not be at all unusual for me to get a call from another EOPSS agency.
However, as the message went on, I realized what it was about: it was the Victim Services Unit, calling to tell me that an inmate’s custody status was changing. I am registered with the Victim Services Unit to receive information about an inmate. I have worked in law enforcement and the courts for over 20 years, and would never have thought that experiencing a criminal case not as a professional, but as a “civilian,” would be such an intense experience. As the matter proceeded, I came in contact with local police, victim witness advocates, assistant district attorneys, court personnel, a judge, and the DOC Victim Services Unit. The experience gave me an entirely new perspective, and great appreciation, for the work done every day by those who work in the criminal justice system.
The DOC Victim Services Unit plays a vital role in addressing the needs of individuals involved in criminal cases. The Victim Rights Law provides for victims, witnesses, family members of homicide victims, and parents or guardians of minor aged victims to receive notification upon request. Registering as a victim is a simple process—I received a form from the victim witness advocate in court, filled it out and returned it to them. I now receive a telephone call, and then a follow up letter, each time the inmate is transferred to lower security. In addition, I will be notified when the offender receives a final release date, receives an emergency escorted release, escapes or dies. While extremely rare, escapes are the highest priority and properly certified victims are notified immediately. When an inmate is released, victims are notified in advance by the DOC as long as the victim has provided the department with updated contact information throughout the inmate’s incarceration.
The call I received on the day of the command staff meeting was from Jason, informing me that the inmate was being transferred. He explained the security level of the institution to which the inmate is being transferred. I had questions—what the particular custody status means, when the inmate would be eligible to be released. Jason answered my questions with clarity, professionalism, and compassion. I want to thank Jason, and all those who work with him, for the invaluable service that they provide.